RecallLookupBack to the product checker
Serious riskSerious risk

EU Safety Gate · Report-2009-1

BEST MOBILE (on packaging), NEPTUNE (on the charger) · Mobile phone travel charger

The products pose a risk of electric shock because: - the construction of the converter does not comply with the requirements on safe separation of primary windings from secondary windings, - clearances, creepage distances and parameter of insulation between the mains part and output voltage do not comply with requirements even for basic insulation, - the length of conductors enables bypassing of double insulation in case of conductor release and a possibility of the presence of mains voltage on the output connector, - the product does not pass the voltage test between output connector and mains plugs even for basic insulation. The product does not comply with the Low Voltage Directive and the relevant European standards EN 60950, EN 61000 and 55024.

Published
16 January 2009
Notifying authority
Slovakia
Catalog checked
30 July 2026
What should you do?

Check the authority measure and original alert.

Type of economic operator to whom the measure(s) were ordered: Other. Category of measure(s): Withdrawal from the market and recall from consumers by the importer ordered by the authorities.. Date of entry into force: Unknown. Type of economic operator taking notified measure(s): Other. Category of measure(s): Voluntary stop of sales by the distributor.. Date of entry into force: Unknown

Official source alert
Safety Gate reference
0041/09
Model
1. D800/D900, EAN code: 85880034980212. 6101/N70, EAN code: 8588003498021
Check-digit validated barcodes
8588003498021
Category
Electrical appliances and equipment
Risk type
Electric shock
Country of origin
People's Republic of China

Mobile phone travel charger made from black plastic material, marked with stickers with the following date on the front: 1. FOR D800/D9002. FOR 6101/N70and on the back: NEPTUNE TRAVEL CHARGER, input: AC 100V- 240V, 50-60 Hz, output: DC 4,5- 9,6V, 300- 600 mA, CE, Made in China. The products are packed in a cardboard box with marking "BEST MOBILE, The best for your mobile, mobile phone travel charger, CE", etc.