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EU Safety Gate · Report-2008-26

POLYCOM · Battery pack

This product poses a risk of fire and burns because the battery packs can overheat. One incident has been reported.

Published
04 July 2008
Notifying authority
Greece
Catalog checked
30 July 2026
What should you do?

Check the authority measure and original alert.

Type of economic operator taking notified measure(s): Other. Category of measure(s): Voluntary recall from retailers and consumers by the importer.. Date of entry into force: Unknown

Official source alert
Safety Gate reference
0698/08
Model
Lithium Ion Battery pack for use in Polycom’s SoundStation 2W wireless conference phone
Check-digit validated barcodes
152007804003 · 220167800101
Category
Electrical appliances and equipment
Risk type
Burns, Fire
Country of origin
People's Republic of China

The recalled battery packs were sold with both the 12-hour talk time/non-expandable and 24-hour talk time/expandable SoundStation2W models. The SoundStation2W wireless conference phones with recalled battery packs were shipped to customers between 1 December 2007 and 2 May 2008 and separately as replacement battery packs during the same time period in all worldwide regions. The recalled battery pack part numbers and date codes are as follows: part numbers: 1520-07803-003, 1520-07804-003, 2201-67800-022; 2201-67800-101; SKU numbers 2200-07800-009,015,030,102,107,119,120,122; date codes: GP1207, GP0108, GP0208, or GP0308 (December 2007 through to March 2008). " The battery packs have a black or white plastic coating and a white label with the following title: “RECHARGEABLE Li-ion BATTERY.” The date code is located in the lower left-hand corner of the battery pack label and the part number is in the upper right of the label.