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Official safety alertOther risk levels

EU Safety Gate · Report-2023-22

Velux · Roof window

A build-up of condensation in the actuator compartment can result in metallic parts of the flat roof window construction being conductive. Live parts may become accessible, the user may receive an electric shock. The product does not comply with the Construction Products Regulation.

Published
02 June 2023
Notifying authority
Poland
Catalog checked
30 July 2026
What should you do?

Check the authority measure and original alert.

Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown. Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Temporary ban on the supply, offer to supply and display of the product. Date of entry into force: Unknown. Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Warning consumers of the risks. Date of entry into force: Unknown

Official source alert
Safety Gate reference
A11/00064/23
Model
CVU - New Generation Glass Rooflight
Batch
7/2021-4/2023
Category
Construction products
Risk type
Electric shock
Country of origin
Denmark

Mains powered, remote-controlled flat roof window. To be installed in ceilings at a minimum height of 2.5 meters from the floor. Sold between July 2021 and April 2023. The affected products are marked with the combination of the product name CVU and the 7th and 8th digits of the product code.