Microsoft · AC power cords packaged with certain Microsoft Surface Pro, Microsoft Surface Pro 2, and Microsoft S

Damage may occur over time to the AC power cord if the AC power cord is sharply and repeatedly bent or tightly wrapped. As a consequence, live parts of the AC power cord could become accessible or the AC power cord could overheat. The product does not comply with the requirements of the Low Voltage Directive.

Published: 12 February 2016
Notifying authority: Ireland
Catalog checked: 30 July 2026

What should you do?

Check the authority measure and original alert.

Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: 21/01/2016

Official source alert

Product identification

Safety Gate reference: A11/0011/16
Batch: The recall concerns AC power cords packaged with devices sold before 15 July 2015.

Classification

Category: Communication and media equipment
Risk type: Electric shock, Fire
Country of origin: People's Republic of China

Product description

AC power cord packaged with tablet computer.