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Serious riskSerious risk

EU Safety Gate · Report-2023-4

EcoFlow · EcoFlow RIVER Pro

The electrical insulation is inadequate and the clearance and creepage distances between the primary and accessible secondary circuits are not sufficient. Additionally, the product is not earthed. Consequently, the user could receive an electric shock from accessible live parts. The product does not comply with the requirements of the Low Voltage Directive nor with the European standards EN 60950, EN 62040 and EN 62368.

Published
27 January 2023
Notifying authority
Finland
Catalog checked
30 July 2026
What should you do?

Check the authority measure and original alert.

Type of economic operator to whom the measure(s) were ordered: Importer. Category of measure(s): Stop of sales. Date of entry into force: 13/01/2023 · Type of economic operator taking notified measure(s): Importer. Category of measure(s): Recall of the product from end users. Date of entry into force: 13/01/2023 · Type of economic operator taking notified measure(s): Importer. Category of measure(s): Withdrawal of the product from the market. Date of entry into force: 13/01/2023

Official source alert
Safety Gate reference
A12/00182/23
Model
EF4 PRO
Check-digit validated barcodes
4897082663096
Category
Electrical appliances and equipment
Risk type
Electric shock
Country of origin
People's Republic of China

Portable power station with AC mains supply connection, battery and output with AC socket, 5 VDC USBs and 12 VDC. Product also sold online.