Serious riskSerious risk
EU Safety Gate · Report-2019-003
Mercedes-Benz · Various
The software of the communication module for the emergency call system (eCall) is faulty. As a result, it may be impossible to establish a speech connection with the Mercedes-Benz emergency call centre or to transmit vehicle data.
- Published
- 18 January 2019
- Notifying authority
- Germany
- Catalog checked
- 30 July 2026
Check the authority measure and original alert.
Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown
Official source alertProduct identification
- Safety Gate reference
- A12/0065/19
- Model
- Type-approval numbers:e1*2001/116*0431*39 bis 49, e1*2001/116*0464*19 to 22, e1*2001/116*0457*32 to 40, e1*2001/116*0463*18 to 20, e1*2001/116*0501*25 to 38, e1*2007/46*1560*00 to 11,, e1*2007/46*1666*00 to 09, e1*2001/116*0335*32 to 40,e1*2001/116*0396*18 to 20,e1*2007/46*0485*16,e1*2007/46*0643*07,e1*2001/116*0480*19 to 29,e1*2007/16*1884*00,e1*96/79*0064*36 to 38,, e1*KS07/46*0065*00,sales description: CLA, GLA, SLC, A-Class, AMG GT, C-Class, E-Class, S-Class, SL, B-Class, GLC, CLS, G-Class , types: 204, 204AMG, 204K, 212, R1ES, R1EC, 221, 221AMG, 218, 218AMG, 204X, 463, G463Landaulet
Classification
- Category
- Motor vehicles
- Risk type
- Injuries
- Country of origin
- Germany
Product description
Passenger car. Company recall code: 5499637