Lexus and Toyota · Toyota: C-HR, RAV4 HEV, RAV4 PHV; Lexus: NX450h+, RX350h, RX450h+, RX500h

The design of the accessory immobilizer is not robust enough. It allows the vehicle to be in 'Ready ON' mode even when no match is found between the vehicle and its key but will switch the vehicle to 'Ready OFF' after. It can happen while driving, which will stop the car and increase the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Published: 29 March 2024
Notifying authority: Portugal
Catalog checked: 30 July 2026

What should you do?

Check the authority measure and original alert.

Type of economic operator taking notified measure(s): Importer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown

Official source alert

Product identification

Safety Gate reference: A12/00794/24
Model: C-HR: MAXH10, ZYX11, NX450h+: AAZH26, RAV4 HEV: AXAH52, AXAH54, AXAL52, AXAL54, RAV4 PHV: AXAP54, RX350h: AALH15, RX450h+: AALH16, RX500h: TALH17, e6*2007/46*0289*04

Classification

Category: Motor vehicles
Risk type: Injuries
Country of origin: Japan

Product description

Passenger car