RecallLookupBack to the product checker
Serious riskSerious risk

EU Safety Gate · Report-2022-24

Citroen et DS automobile · Citröen C5 aircross / DS7 Crossback

The electrical supply to the water heater unit can shut off too soon when the vehicle is stopped. Fuel can therefore remain in the heater, producing smoke and fuel leakage. Moreover, the information about atmospheric pressure sent by the BSI to the water heating unit is incorrect, so the unit is unable to operate. The unburnt fuel may remain inside the unit may produce smoke when next activated and fuel may potentially leak, increasing the risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Published
17 June 2022
Notifying authority
France
Catalog checked
30 July 2026
What should you do?

Check the authority measure and original alert.

Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: 05/04/2022

Official source alert
Safety Gate reference
A12/00876/22
Model
C5 aircross e2*2007/46*0642*01 à 14, DS7 Crossback (X74) e2*2007/46*0601*00 - 13
Category
Motor vehicles
Risk type
Fire
Country of origin
France

Passenger car