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EU Safety Gate · Report-2020-32

Elcurina · Intensiv Handcreme mit Sheabutter & Allantoin

The product contains an excessive amount of aerobic mesophilic bacteria (measured value up to: 30000 cfu/g), among which Pluralibacter gergoviae, as well as yeast and mould (measured value up to: 2000 cfu/g). Pluralibacter gergoviae may be considered an opportunistic pathogen and is often resistant to antibiotics. If the product is used on damaged skin, on mucous membranes, close to the eyes or by immunocompromised users, it may cause infection or irritation. The product does not comply with the Cosmetic Products Regulation.

Published
07 August 2020
Notifying authority
Germany
Catalog checked
30 July 2026
What should you do?

Check the authority measure and original alert.

Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Withdrawal of the product from the market. Date of entry into force: 22/06/2020 · Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: 22/06/2020 · Type of economic operator taking notified measure(s): Distributor. Category of measure(s): Withdrawal of the product from the market. Date of entry into force: 19/06/2020 · Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Warning consumers of the risks. Date of entry into force: 22/06/2020 · Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Destruction of the product. Date of entry into force: 22/06/2020 · Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Stop of sales. Date of entry into force: 22/06/2020 · Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Marking the product with appropriate warnings on the risks. Date of entry into force: 22/06/2020 · Type of economic operator taking notified measure(s): Distributor. Category of measure(s): Recall of the product from end users. Date of entry into force: 19/06/2020

Official source alert
Safety Gate reference
A12/01113/20
Batch
00760
Category
Cosmetics
Risk type
Microbiological
Country of origin
Germany

125 ml of hand cream.