HP · Battery pack

The batteries can short circuit. The batteries can overheat as a result causing a fire.

Published: 02 February 2018
Notifying authority: Germany
Catalog checked: 30 July 2026

What should you do?

Check the authority measure and original alert.

Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown

Official source alert

Product identification

Safety Gate reference: A12/0120/18
Model: Battery packs fitted in HP ProBook 64x (G2 and G3), HP ProBook 65x (G2 and G3), HP x360 310 G2, HP ENVY m6 and others.

Classification

Category: Communication and media equipment
Risk type: Fire
Country of origin: People's Republic of China

Product description

Lithium ion battery pack for notebook or mobile workstation.