Elgetec · Electric Shiatsu Cervical Massager

The product's adaptor is improperly designed, as the electrical insulation is inadequate, the clearance /creepage distances between the primary and accessible secondary circuits are not sufficient, and the dimensions of the mains are too small. The user could consequently touch live parts and receive an electric shock, or the product may overheat and catch fire. The product does not comply with the Low Voltage Directive nor with the European standard EN 62368-1.

Published: 14 October 2022
Notifying authority: Ireland
Catalog checked: 30 July 2026

What should you do?

Check the authority measure and original alert.

Type of economic operator taking notified measure(s): Importer. Category of measure(s): Recall of the product from end users. Date of entry into force: 05/08/2022

Official source alert

Product identification

Safety Gate reference: A12/01400/22
Batch: 644637

Classification

Category: Electrical appliances and equipment
Risk type: Electric shock, Fire
Country of origin: People's Republic of China

Product description

Red and black electrical appliance, for massages on the cervical area. Product sold online.