Ferroli · BlueSense and BlueHelix gasboiler / heat exchanger

Water remaining in the boiler from the factory can cause Legionella bacteria to proliferate and produce a bio-film in the heat exchanger and piping. This can lead to Legionella infection from a shower for example, causing severe illness or even death. The product does not comply with the Regulation on appliances burning gaseous fuels (GAR).

Published: 18 August 2023
Notifying authority: The Netherlands
Catalog checked: 30 July 2026

What should you do?

Check the authority measure and original alert.

Type of economic operator to whom the measure(s) were ordered: Other. Category of measure(s): Warning consumers of the risks. Date of entry into force: 27/07/2023

Official source alert

Product identification

Safety Gate reference: A12/01813/23
Model: BlueHelix, BlueSense

Classification

Category: Gas appliances and components
Risk type: Microbiological
Country of origin: Italy

Product description

Central heating boiler, serial number starting with 22 or 23 (year of production 2022 & 2023).