Serious riskSerious risk
EU Safety Gate · Report-2018-033
Mercedes-Benz · E-Class
The navigation software may be faulty, storing the wrong location of the vehicle. As a result, when the emergency call system (eCall) is used, the location communicated to the emergency centre might not correspond to the actual vehicle location. In such cases, emergency services could not be directed to the vehicle.
- Published
- 17 August 2018
- Notifying authority
- Germany
- Catalog checked
- 30 July 2026
Check the authority measure and original alert.
Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown
Official source alertProduct identification
- Safety Gate reference
- A12/1193/18
- Model
- Type-approval number: e1*2001/116*0480*16, e1*2001/16*0480*26; Type: 204 X
Classification
- Category
- Motor vehicles
- Risk type
- Injuries
- Country of origin
- Germany
Product description
Passenger car.