Mercedes-Benz · A-Class

The navigation software may be faulty, storing the wrong location of the vehicle. As a result, when the emergency call system (eCall) is used, the location communicated to the emergency centre might not correspond to the current vehicle location. In such cases, emergency services would not be correctly directed to the vehicle.

Published: 24 August 2018
Notifying authority: Germany
Catalog checked: 30 July 2026

What should you do?

Check the authority measure and original alert.

Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown

Official source alert

Product identification

Safety Gate reference: A12/1225/18
Model: Type-approval number: e1*2007/46*1829*00-01;Type: F2A

Classification

Category: Motor vehicles
Risk type: Injuries
Country of origin: Germany

Product description

Passenger car