B. · Hellophone

The product poses a risk of fire because the protective insulation of an internal wire could be damaged, creating a risk of short-circuit that could cause batteries and components to overheat. Furthermore, there are no instructions relating to the presence of replaceable batteries. The product does not comply with the requirements of the Toy Safety Directive and the relevant European Standard EN 62115.

Published: 19 September 2014
Notifying authority: Italy
Catalog checked: 30 July 2026

What should you do?

Check the authority measure and original alert.

Type of economic operator to whom the measure(s) were ordered: Other. Category of measure(s): Ban on the marketing of the product and any accompanying measures. Date of entry into force: 24/07/2014

Official source alert

Product identification

Safety Gate reference: A12/1425/14
Model: BX117Z
Batch: 8006708011180
Check-digit validated barcodes: 8006708011180

Classification

Category: Toys
Risk type: Fire
Country of origin: Canada

Product description

A pink, battery-operated, toy telephone with different coloured keys, packed in a gift box. The phone emits sounds and messages.