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EU Safety Gate · Report-2016-044

Botanics / Boots · Gentle Cleansing Cream All Bright

The product contains a high count of Enterobacter gergoviae (measured value 3000 cfu/g). These could cause localised skin reaction and eye infections, particularly in consumers with a weakened immune system. The product does not comply with the Cosmetic Products Regulation.

Published
04 November 2016
Notifying authority
United Kingdom
Catalog checked
30 July 2026
What should you do?

Check the authority measure and original alert.

Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: 13/10/2016

Official source alert
Safety Gate reference
A12/1433/16
Batch
5045094998920; Batch 1H - Boots Item Code = 49- 98- 928
Check-digit validated barcodes
5045094998920
Category
Cosmetics
Risk type
Microbiological
Country of origin
United Kingdom

White facial cleanser cream in a white 250 ml bottle. There is no secondary packaging.