RecallLookupBack to the product checker
Serious riskSerious risk

EU Safety Gate · Report-2018-045

Xtava · Allure and Allure Pro

The hairdryer is not equipped with a thermal cut-out device. The plastic material of the casing is combustible. The hairdryer can overheat and catch fire during use. Melted plastic can cause burns and leave live parts accessible that could lead to an electric shock if touched by users. The product does not comply with the Low Voltage Directive and the relevant European standard EN 60335.

Published
09 November 2018
Notifying authority
United Kingdom
Catalog checked
30 July 2026
What should you do?

Check the authority measure and original alert.

Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: 08/10/2018 · Type of economic operator taking notified measure(s): Other. Category of measure(s): Removal of the product listing from Amazon website. Date of entry into force: Unknown

Official source alert
Safety Gate reference
A12/1660/18
Model
XTV010010N Allure Black Hair Dryer UKXTV010011N Allure White Hair Dryer UKXTV010012N Allure Black Hair Dryer EU XTV010013N Allure White Hair Dryer EU
Category
Electrical appliances and equipment
Risk type
Burns, Electric shock, Fire
Country of origin
People's Republic of China

The product is a handheld hairdryer. It was sold in the colours black and white and the name "Xtava" is printed on the blower end of the unit. The product is sold online, in particular on the Amazon marketplace.