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EU Safety Gate · Report-2020-27

Heatigo · Platform Listing: Hair steamer

The product is advertised with a substandard adaptor for permanent use with inadequate insulation. As a result, a person could touch the live part of the adaptor and receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive and the relevant national standard BS 1363.

Published
03 July 2020
Notifying authority
United Kingdom
Catalog checked
30 July 2026
What should you do?

Check the authority measure and original alert.

Type of economic operator to whom the measure(s) were ordered: Retailer. Category of measure(s): Removal of this product listing by the online marketplace. Date of entry into force: Unknown

Official source alert
Safety Gate reference
INFO/00089/20
Model
Stripes 2
Category
Electrical appliances and equipment
Risk type
Electric shock
Country of origin
Not published

Hair steamer with accessories. The product was sold online, notably on Amazon. According to the listing, the product is supplied with an adapter, converters and hat accessories.