Mercedes-Benz · Various models

Due to a defect in the emergency call system, a temporary fall in the on-board voltage levels resulting from an accident could cause the location of the vehicle communicated when an emergency call is made to not correspond to the actual location of the vehicle. This could delay the arrival of emergency vehicles, potentially increasing the effects of the accident.

Published: 18 June 2021
Notifying authority: Germany
Catalog checked: 30 July 2026

What should you do?

Check the authority measure and original alert.

Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown

Official source alert

Product identification

Safety Gate reference: INFO/00125/21
Model: 221 AMG, 218, 218 AMG, 230, 230 AMG, R1EC, F2B, 204 X, 204 X AMG, R1ECLS, R1EAMG, 463, 463A, Types: 245 G, 245 G AMG, F2CLA, 166, 166 AMG, H1GLE, 172, F2A, 197, 204, 204 AMG, 204 K, 204 K AMG, 212, R1ES, 221, , e1*2001/116*0248*11-14, e1*2007/46*1666*00-20, e1*2001/116*0470*15-18, e1*2007/46*1909*00-23, e1*2001/116*0480*18-41, e1*2007/46*1884*00, e1*2007/46*1818*00-13,, e1*2001/116*0470*15-25, e1*2007/46*1207*04-09, e1*2007/46*1912*00-09, e1*2007/46*0598*18-26, e1*2007/46*0826*08-13, e1*2007/46*1885*00-12, e1*2007/46*0548*10-20, e1*2001/116*0470*15,, e1*2001/116*0502*21, e1*2001/116*0501*24-50, e1*2007/46*1560*00-23, e1*2001/116*0335*31 -46, e1*2001/116*0396*18 -20, e1*2007/46*0485*15-16, e1*2007/46*0643*06 -07, e1*98/14*0169*24-34,, e1*2007/46*1207*04-08, e1*2007/46*1829*00-13, e1*2007/46*0233*08-20, e1*2001/116*0431*38-42, e1*2001/116*0464*18-22, e1*2001/116*0457*31-52, e1*2001/116*0463*17-20 , e1*2001/116*0431*38-62,, e1*2007/46*1878*00-11, e1*96/79*0064*36 -38, e1*2007/46*1830*00 -09

Classification

Category: Motor vehicles
Risk type: Injuries
Country of origin: Germany

Product description

Models: CLA-Class, GLA-Class, M-/GLE-/GL-/GLS-Class, GLE-/GLS-Class, SLK-/SLC-Class, A-Class, AMG GT, C-Class, E-Class Coupe/Convertible, E-Class, S-Class Coupe/Convertible, CLS-Class, S-Class, SL-Class, B-/GLA-/GLB-Class, GLC-Class, AMG GT 4-doors Coupe, GLE-Class Coupe, EQC-Class, G-Class