Mercedes-Benz · Various models

The eCall function may not be available due to deactivated communication module. As a result, in the event of an accident it would not be possible to establish a voice connection with the emergency call centre, either automatically or by activating the SOS button, nor would it be possible to transmit vehicle data. In this case, it would not be possible to direct emergency services to the vehicle, which could increase the impact of the accident.

Published: 18 June 2021
Notifying authority: Germany
Catalog checked: 30 July 2026

What should you do?

Check the authority measure and original alert.

Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown

Official source alert

Product identification

Safety Gate reference: INFO/00126/21
Model: Types: 204 K, 204 AMG, 207, 212, R1ES, 221, R1EC, 245 G, F2B, 204 X, R1ECLS, R1EAMG, 166, 204 X, 463, 463A, e1*2001/116*0431*37-61, e1*2001/116*0457*30-51, e1*2001/116*0464*17-22, e1*2001/116*0502*21, e1*2001/116*0501*24-48, e1*2007/46*1560*00-21, e1*2001/116*0335*30-46, e1*2007/46*1666*00-16,, e1*2001/116*0470*15-23, e1*2007/46*1912*00-09, e1*2001/116*0470*15-25, e1*2007/46*0598*18-26, e1*2007/46*1885*00-12, e1*2007/46*0548*09-20, e1*2007/46*1829*00-13, e1*2007/46*0233*11-19,, e1*2007/46*1909*00-09, e1*2001/116*0480*20-40, e1*2007/46*1818*00-11, e1*2007/46*1878*00-10, e1*2001/116*0480*31-40, e1*96/79*0064*36-38, e1*2007/46*1830*00-07

Classification

Category: Motor vehicles
Risk type: Injuries
Country of origin: Germany

Product description

CLA (BR 117), CLA (BR 118), GLA (BR 156), M-Class/GLE/GL/GLS (BR 166), GLE/GLS (BR 167), SLK/SLC (BR 172), A-Class (BR 176), A-Class (BR 177), AMG GT (BR 190), C-Class (BR 205), E-Class coupé/cabrio (BR 207), E-Class (BR 213), S-Class (BR 222), E-Class coupé/cabrio (BR 238)