Official safety alertOther risk levels
EU Safety Gate · Report-2026-18
hoco. · CRYSTAL TWS HEADSET; Smart true wireless BT headset purple
The battery management system lacks a cell temperature monitoring device. The product can overheat and cause burns to the user. The product does not comply with the General Product Safety Regulation nor with the European standard EN 62368-1.
- Published
- 08 May 2026
- Notifying authority
- Hungary
- Catalog checked
- 30 July 2026
Check the authority measure and original alert.
Type of economic operator to whom the measure(s) were ordered: Distributor. Category of measure(s): Withdrawal of the product from the market. Date of entry into force: 02/04/2025 · Type of economic operator to whom the measure(s) were ordered: Distributor. Category of measure(s): Ban on the marketing of the product and any accompanying measures. Date of entry into force: 02/04/2025
Official source alertProduct identification
- Safety Gate reference
- OR/00052/26
- Model
- EQ3
- Check-digit validated barcodes
- 6931474798589
Classification
- Category
- Electrical appliances and equipment
- Risk type
- Burns
- Country of origin
- People's Republic of China
Product description
Purple wireless earphones.