Official safety alertOther risk levels
EU Safety Gate · Report-2025-18
The White Company · Burnham Heart Mug
A defect in the mugs glazing can cause it to crack when boiling water is added, leading to leakage and burns to the user. The product does not comply with the General Product Safety Regulation nor with the European standard EN 13258.
- Published
- 02 May 2025
- Notifying authority
- Ireland
- Catalog checked
- 30 July 2026
Check the authority measure and original alert.
Type of economic operator taking notified measure(s): Importer. Category of measure(s): Withdrawal of the product from the market. Date of entry into force: Unknown. Type of economic operator taking notified measure(s): Importer. Category of measure(s): Recall of the product from end users. Date of entry into force: 11/04/2025
Official source alertProduct identification
- Safety Gate reference
- OR/00062/25
- Model
- A09470000AGW
- Batch
- 24120
- Check-digit validated barcodes
- 5051811322398
Classification
- Category
- Kitchen/cooking accessories
- Risk type
- Burns
- Country of origin
- People's Republic of China
Product description
Pink porcelain mug. Product sold online, in particular via thewhitecompany.com