Toyota · Proace, Proace Verso, Proace City, Proace City Verso (ICE and BEV)

A software issue may cause both the multimedia screen and the instrument cluster to turn completely black when the vehicle is started. When this occurs, the displays do not recover. As a result, the driver cannot see essential driving information such as vehicle speed, fuel level, or warning indicators. Driving without this information increases the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Published: 09 January 2026
Notifying authority: Portugal
Catalog checked: 30 July 2026

What should you do?

Check the authority measure and original alert.

Type of economic operator taking notified measure(s): Importer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown

Official source alert

Product identification

Safety Gate reference: SR/00018/26
Model: e2*2007/46*0538*26, e2*2007/46*0685*19 - e2*2007/46*0685*21, e2*2007/46*0537*20, e2*2007/46*0537*21, e2*2007/46*0538*24, e2*2007/46*0538*27

Classification

Category: Motor vehicles
Risk type: Injuries
Country of origin: France

Product description

Passenger van / Light commercial vehicle. Model year: 2024 - 2025.