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EU Safety Gate · Report-2025-12

NEUTRADERM · Gel douche surgras dermo-protecteur

The product is microbiologically contaminated with the mesophilic aerobic bacteria Pluralibacter gergoviae. The microorganism may potentially cause illness in some consumers, particularly those with a weakened immune system. The product does not comply with the Cosmetic Products Regulation nor with the European standard EN 17516.

Published
21 March 2025
Notifying authority
France
Catalog checked
30 July 2026
What should you do?

Check the authority measure and original alert.

Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Temporary ban on the supply, offer to supply and display of the product. Date of entry into force: 17/02/2025 · Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: 10/03/2025 · Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Destruction of the product. Date of entry into force: Unknown. Type of economic operator taking notified measure(s): Other. Category of measure(s): Removal of this product listing by the online marketplace. Date of entry into force: 27/01/2026

Official source alert
Safety Gate reference
SR/01019/25
Batch
243510282435202824352029243520312435303024353031
Check-digit validated barcodes
3273816860152
Category
Cosmetics
Risk type
Microbiological
Country of origin
France

Shower gel 1L.