RecallLookupBack to the product checker
Serious riskSerious risk

EU Safety Gate · Report-2025-13

Pet Cage & Pet Heating Pad

The instructions are inadequate in relation to keeping wires out of reach of the pets in the crate. If a pet is placed in the crate and left unsupervised, and the wire for heating the pad is accessible to them, they may bite through the wires, leading to an electric shock. Moreover, the heating radiators are not guarded, leaving hot surfaces accessible to the pet. Additionally, the supplied temperature and humidity indicating device presents a choking hazard. Further its button batteries are easily accessible and can lead to internal burns to the pet. The product does not comply with the requirements of the Low Voltage Directive.

Published
28 March 2025
Notifying authority
United Kingdom in respect of Northern Ireland
Catalog checked
30 July 2026
What should you do?

Check the authority measure and original alert.

Type of economic operator to whom the measure(s) were ordered: Importer. Category of measure(s): Import rejected at border. Date of entry into force: 21/01/2025

Official source alert
Safety Gate reference
SR/01077/25
Category
Electrical appliances and equipment
Risk type
Electric shock
Country of origin
People's Republic of China

An incubator box for pets with an installed heating pad. Product sold online, in particular via Amazon.