Ridstar · Q20-Plus, Q20-Mini, E26 Pro

The charger has poor quality connections with fan wires soldered directly to the Printed Circuit Board. Moreover, the creepage and clearance distances between the primary and the secondary circuit of the transformer are insufficient. Additionally, the distance from the live pin to the outside edge is insufficient. The user can touch the accessible live parts and receive an electric shock. Furthermore, the charger and plug can overheat and cause a fire if left unattended. The product does not comply with the Regulation on the approval and market surveillance of two- or three-wheel vehicles and quadricycles.

Published: 08 August 2025
Notifying authority: United Kingdom in respect of Northern Ireland
Catalog checked: 30 July 2026

What should you do?

Check the authority measure and original alert.

Type of economic operator to whom the measure(s) were ordered: Importer. Category of measure(s): Import rejected at border. Date of entry into force: 06/05/2025

Official source alert

Product identification

Safety Gate reference: SR/02883/25

Classification

Category: Motor vehicles
Risk type: Electric shock, Fire
Country of origin: People's Republic of China

Product description

Lithium-ion battery-powered bicycle with wall plug charger.